Cancellation Policy

We value your time and custom. We would ask you do the same for us. We will endeavour to ring or E-mail you before your appointment. However it is your responsibility to remember the appointments you have made.

If you cancel an appointment without 24 hours notice there may be a cancellation fee corresponding on the length of clinical time lost.

If you fail to show up for an appointment without contacting us there may be a failure to attend fee corresponding on the length of clinical time you have wasted.

No further appointments will be made until the cancellation fee is paid.

Cancellation of Saturday or evening appointments may lead to us not being able to offer you these popular time slots in the future.

You may be asked for a credit or debit card number to book a long visit, surgical visit or new patient appointment. If you fail to attend or do not cancel within 24 hours we will charge your card 100 euro per hour wasted pro rata.

If you need to cancel or change an appointment contact us here